International Orders

DUE TO PROBLEMS SHIPPING WITH USPS PRIORITY MAIL WE WILL ONLY SHIP INTERNATIONAL ORDERS VIA UPS or DHL. NOTE: UPS requires an EORI number for shipments. (An "EORI number" (Economic Operators Registration and Identification number) is a unique identification code required for business and individuals engaged in customs activities within the European Union (EU) and the United Kingdom (UK). It's used by customs authorities to monitor and track goods and helps to streamline the automated customs clearance process. You apply for one through your national customs authority, and it must be included on commercial invoices for shipments entering or leaving these regions.) We encourage you to look into this on your end. Shipments returned for this reason will not be reshipped and the shipping cost will not be reimbursed.

MORE ABOUT Shipments to UK - UPS is touch and go when it comes to contacting customers about customs issues or duties owed. Please check your emails and telephone messages for notifications from UPS. We will usually forward our communications with UPS if they can not get in touch with you. Shipments not delivered and then returned to us are charged for return shipping and you will be responsible for the return cost. Return shipping is usually twice the cost of the original shipping cost. If UPS says they can not contact you then you should consider contacting UPS at their toll free number for your country.

PAYMENT: If you can not call us to give payment information for items not listed on our store, please order a document fee with the link provided at the top of the pages. This enables us to get your payment information. Normally we charge $10 US for a document fee and will omit that from your invoice.

Books & Automotive Parts: Please contact us via telephone or email so that we may ship your items to you. We are unable to estimate shipping online due to many varying factors such as weight limits and value limits. Also, we will need you to provide your credit card number when your order is placed. We ship all international parts orders via USPS Priority Mail or UPS Shipping.

All prices quoted are in US Dollars

Due to the additional customs paperwork, we must add a $10.00 documentation charge to all orders. This fee is per carton, since each package must have its own customs form. This charge will be added to your invoice and identified as a "Document Fee" on your invoice.

We can take your parts order and ship them to other countries. At this time we can not take an online payment (but we are working on it). You can call our office, fax us, or email an order however it will not be processed until we have credit card information. We are sorry but shipping can not be quoted up front. When your order is pulled and packed we have a better idea of shipping costs and can advise you then. All international shipments have weight restraints as well as dollar values on insurance which we must take into consideration when packing your order. Please keep in mind that it may take up 30 days for the order to be delivered due to customs.

To place your order:

Telephone: 00 1 513 724 9486

Email:

sales AT vanpeltsales.com - replace AT with @ (if you are including your credit card information break it up into 3 emails for security purposes)

What we need you to provide:

Year/Make/Model of vehicle you are ordering parts for
Items you want to order (with part numbers) & quantities
Your name & address
Your telephone number for customs form
Your EORI Number
Your email so we can contact you and send tracking info
CC number in full with expiration, security code, and name on card
CC billing address if different than shipping address

Our entire product offering is available HERE